{"id":919,"date":"2017-11-27T19:06:05","date_gmt":"2017-11-27T19:06:05","guid":{"rendered":"http:\/\/standards.crto.on.ca\/?page_id=919"},"modified":"2026-01-12T15:08:30","modified_gmt":"2026-01-12T20:08:30","slug":"standard-1-2","status":"publish","type":"page","link":"https:\/\/standards.crto.on.ca\/fr\/standard-1-2\/","title":{"rendered":"Norme 1"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ inner_shadow=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ background_image=\u00a0\u00bbhttps:\/\/standards.crto.on.ca\/wp-content\/uploads\/sites\/21\/2017\/11\/crto-s1-businesspractices-v2.jpg\u00a0\u00bb custom_padding=\u00a0\u00bb50px||50px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb120px||120px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSTANDARD TITLE\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ module_alignment=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

NORMES 1. <\/strong><\/h1>\n

Pratiques commerciales<\/em><\/strong><\/h1>\n

<\/h2>\n

[\/et_pb_text][et_pb_text admin_label=\u00a0\u00bbSTANDARD DESCRIPTION\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ text_font_size=\u00a0\u00bb20″ text_line_height=\u00a0\u00bb1.8em\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb16″ text_font_size_phone=\u00a0\u00bb\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Les th\u00e9rapeutes respiratoires (TR) doivent uniquement s’engager dans des pratiques commerciales<\/strong> transparentes et morales, qui ne cherchent pas \u00e0 tromper le public.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1″ module_class=\u00a0\u00bb et_pb_row_fullwidth\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb make_fullwidth=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_divider color=\u00a0\u00bb#019bd7″ divider_weight=\u00a0\u00bb3″ disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ height=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ background_color=\u00a0\u00bb#f9f9f9″ background_image=\u00a0\u00bbhttps:\/\/standards.crto.on.ca\/wp-content\/uploads\/sites\/21\/2017\/09\/crto-pe-patternback-tall.jpg\u00a0\u00bb background_position=\u00a0\u00bbbottom_left\u00a0\u00bb custom_css_main_element=\u00a0\u00bbborder-bottom: 4px solid #019bd7″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,2_3″ _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbPerformance\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ header_font_size=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb||10px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Exigences en mati\u00e8re de rendement <\/strong><\/h2>\n

[\/et_pb_text][et_pb_divider show_divider=\u00a0\u00bboff\u00a0\u00bb disabled_on=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_css_before=\u00a0\u00bbwidth: 130px; margin: auto;\u00a0\u00bb hide_on_mobile=\u00a0\u00bboff\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbPerformance Expectations\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Publicit\u00e9 et marketing<\/em><\/strong>
\nTR :[\/et_pb_text][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Utilise uniquement des strat\u00e9gies de marketing conformes \u00e0 la dignit\u00e9 et \u00e0 l’int\u00e9grit\u00e9 de la profession.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Annonce de fa\u00e7on exacte et honn\u00eate afin d’offrir une repr\u00e9sentation claire, exacte et v\u00e9rifiable des produits et des services offerts.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Annonce uniquement les produits et les services qu’il a la comp\u00e9tence<\/strong> de fournir.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]N’inclut pas de t\u00e9moignages dans sa publicit\u00e9.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Utilise une publicit\u00e9 qui :<\/p>\n

    \n
  1. \n
      \n
    1. n’est pas fausse ou trompeuse;<\/li>\n
    2. ne pr\u00e9tend pas que ses produits et services sont sup\u00e9rieurs \u00e0 ceux des autres;<\/li>\n
    3. est facile \u00e0 comprendre pour le patient\/client<\/strong>.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

      [\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      S’abstient de solliciter directement ou indirectement les patients\/clients par des moyens comme les contacts personnels, les courriels ou les autres formes de communication dans le but de favoriser ses propres int\u00e9r\u00eats commerciaux.<\/p>\n

      [\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      Ne sollicite pas les clients de son employeur et respecte son contrat d’emploi lorsqu’il quitte son lieu de travail.<\/p>\n

      [\/et_pb_blurb][et_pb_divider color=\u00a0\u00bb#c6c6c6″ disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbslide\u00a0\u00bb hide_on_mobile=\u00a0\u00bbon\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_text disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb admin_label=\u00a0\u00bbPerformance Expectations\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb0px|||\u00a0\u00bb animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Frais et facturation<\/em><\/strong> TR :[\/et_pb_text][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      Avant le commencement des soins, il informe les patients\/clients de fa\u00e7on claire et exacte de tous les frais exig\u00e9s pour les produits et les services, en s’assurant qu’il n’y a pas de frais cach\u00e9s.<\/p>\n

      [\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      Doit s’assurer que les grilles tarifaires d\u00e9crivent clairement les proc\u00e9dures de facturation, les p\u00e9nalit\u00e9s raisonnables pour les rendez-vous manqu\u00e9s ou annul\u00e9s ou les paiements en retard, le recours \u00e0 des agences de recouvrement ou \u00e0 des proc\u00e9dures l\u00e9gales pour percevoir les frais, et les paiements des frais d’un tiers.<\/p>\n

      [\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Fournit aux patients\/clients un relev\u00e9 de facturation complet pour les produits et les services achet\u00e9s de fa\u00e7on ponctuelle<\/strong>.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Met en place des processus pour aborder de fa\u00e7on ponctuelle les \u00e9carts ou les erreurs de frais.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Conserve des dossiers financiers exacts en lien avec les ventes de produits et de services.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Ne doit pas offrir de rabais qui peuvent diminuer la valeur du service de TR fournit par la profession (p. ex., Groupon).[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Doit respecter la r\u00e8glementation en mati\u00e8re de publicit\u00e9 de l’OTRO.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      Ne doit pas emp\u00eacher, sans motif raisonnable, des services professionnels n\u00e9cessaires, \u00e0 moins qu\u2019un patient ou client ne souhaite pas les recevoir, qu\u2019il ne soit pas en mesure de les payer, et \u00e0 moins d\u2019avoir pris des efforts raisonnables afin de pr\u00e9voir d\u2019autres services.<\/p>\n

      [\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

      Peut seulement facturer des frais en bloc dans les conditions suivantes\u00a0:<\/p>\n

        \n
      1. le patient ou client a l\u2019option de payer chaque service offert;<\/li>\n
      2. un co\u00fbt unitaire par service est indiqu\u00e9; et<\/li>\n
      3. le membre convient de rembourser le patient ou client pour les frais non engag\u00e9s des frais en bloc.<\/li>\n<\/ol>\n

        [\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb9||divi||400″ icon_color=\u00a0\u00bb#019bd7″ icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

        Ne doit pas facturer des frais ni accepter un paiement d\u2019un patient ou client pour des services d\u00e9j\u00e0 pay\u00e9s par le minist\u00e8re de la Sant\u00e9 et des Soins de longue dur\u00e9e et\/ou toute autre agence.<\/p>\n

        [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ background_image=\u00a0\u00bbhttps:\/\/standards.crto.on.ca\/wp-content\/uploads\/sites\/21\/2017\/08\/crto-s1-businesspractices-image2.jpg\u00a0\u00bb parallax=\u00a0\u00bbon\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1″ module_class=\u00a0\u00bb et_pb_row_fullwidth\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ background_color=\u00a0\u00bbrgba(255,255,255,0.3)\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_type=\u00a0\u00bbcircular\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(255,255,255,0.9) 41%|rgba(255,255,255,0.21) 82%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bbrgba(255,255,255,0.9)\u00a0\u00bb background_color_gradient_start_position=\u00a0\u00bb41%\u00a0\u00bb background_color_gradient_end=\u00a0\u00bbrgba(255,255,255,0.21)\u00a0\u00bb background_color_gradient_end_position=\u00a0\u00bb82%\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_css_main_element=\u00a0\u00bbpadding-top:130px;||padding-bottom:130px;\u00a0\u00bb make_fullwidth=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbPatient\/Client Expected Outcome\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ custom_padding=\u00a0\u00bb|25%||25%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

        R\u00e9sultats attendus pour le patient\/client<\/h2>\n

        Les patients\/clients s\u2019attendent \u00e0 ce que les pratiques commerciales soient conformes aux lois applicables et \u00e0 ce que les produits, les services et les soins fournis par les TR respectent des pratiques commerciales morales, exactes et honn\u00eates, qui ne sont pas trompeuses.<\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.16″ background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb animation_style=\u00a0\u00bbflip\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16″ custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_toggle title=\u00a0\u00bbRESSOURCES CONNEXES\u00a0\u00bb admin_label=\u00a0\u00bbRESOURCES\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n