{"id":947,"date":"2017-11-27T20:05:49","date_gmt":"2017-11-27T20:05:49","guid":{"rendered":"http:\/\/standards.crto.on.ca\/?page_id=947"},"modified":"2026-01-12T15:32:09","modified_gmt":"2026-01-12T20:32:09","slug":"standard-3-2","status":"publish","type":"page","link":"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/","title":{"rendered":"Norme 3"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; inner_shadow=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_image=\u00a0\u00bbhttps:\/\/standards.crto.on.ca\/wp-content\/uploads\/sites\/21\/2017\/11\/crto-s3-communications-healthcare-work-light.jpg\u00a0\u00bb custom_padding=\u00a0\u00bb50px||50px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb120px||120px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbSTANDARD TITLE\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; module_alignment=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1><strong>NORME 3.<\/strong><\/h1>\n<h1><strong>Communication<br \/>\n<\/strong><\/h1>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00a0\u00bbSTANDARD DESCRIPTION\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; text_font_size=\u00a0\u00bb20&Prime; text_line_height=\u00a0\u00bb1.8em\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb16&Prime; text_font_size_phone=\u00a0\u00bb\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: left\">Les th\u00e9rapeutes respiratoires (TR) doivent utiliser des techniques de communication claires et efficaces afin de fournir des soins s\u00fbrs, <strong>comp\u00e9tents et<\/strong>, moraux <strong>au patient\/client<\/strong>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bb et_pb_row_fullwidth\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb make_fullwidth=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_divider color=\u00a0\u00bb#019bd7&Prime; divider_weight=\u00a0\u00bb3&Prime; disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; height=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bb#f9f9f9&Prime; background_image=\u00a0\u00bbhttps:\/\/standards.crto.on.ca\/wp-content\/uploads\/sites\/21\/2017\/09\/crto-pe-patternback-tall.jpg\u00a0\u00bb background_position=\u00a0\u00bbbottom_left\u00a0\u00bb custom_css_main_element=\u00a0\u00bbborder-bottom: 4px solid #019bd7&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbPerformance\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; header_font_size=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb||10px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><strong>Exigences en mati\u00e8re de rendement<br \/>\n<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_divider show_divider=\u00a0\u00bboff\u00a0\u00bb disabled_on=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; custom_css_before=\u00a0\u00bbwidth: 130px; margin: auto;\u00a0\u00bb hide_on_mobile=\u00a0\u00bboff\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbPerformance Expectations\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]TR :[\/et_pb_text][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<strong>Communique<\/strong> l&rsquo;information pertinente de fa\u00e7on claire et pr\u00e9cise aux patients\/clients, aux membres de <strong>l&rsquo;\u00e9quipe de soins de sant\u00e9<\/strong> et aux autres de fa\u00e7on verbale, non verbale ou \u00e9crite.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Fournit l&rsquo;information d&rsquo;une fa\u00e7on qui reconna\u00eet la diversit\u00e9 et les connaissances en sant\u00e9s individuelles, et facilite la compr\u00e9hension par les patients\/clients de l&rsquo;information pertinente[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Fait preuve de <strong>professionnalisme<\/strong> et de respect dans toutes les formes de communication (p. ex., verbale, non verbale, \u00e9crite, m\u00e9dias sociaux).[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Utilise les technologies de communication de l&rsquo;information de fa\u00e7on <strong>appropri\u00e9e<\/strong> to pour offrir des soins s\u00fbrs aux patients\/clients.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Utilise les techniques appropri\u00e9es pour le transfert de l&rsquo;information pr\u00e9cis, s\u00fbr et <strong>ponctuel<\/strong> aux autres membres de l&rsquo;\u00e9quipe de soins de sant\u00e9.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]S&rsquo;abstient de faire des d\u00e9clarations fausses, d\u00e9lib\u00e9r\u00e9ment trompeuses ou offensantes, contraires \u00e0 l&rsquo;int\u00e9r\u00eat du public ou \u00e0 l&rsquo;honneur et \u00e0 la dignit\u00e9 de la profession, \u00e0 l&rsquo;oral ou \u00e0 l&rsquo;\u00e9crit.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Respecte les lois sur la protection de la vie priv\u00e9e et conna\u00eet les moments appropri\u00e9s pour partager l&rsquo;information, conna\u00eet l&rsquo;information qui peut \u00eatre partag\u00e9e et sait \u00e0 qui elle peut \u00eatre partag\u00e9e.[\/et_pb_blurb][et_pb_blurb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x39;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; animation_style=\u00a0\u00bbzoom\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Documente chaque interaction avec un patient\/client de fa\u00e7on ponctuelle, \u00e0 l&rsquo;aide du format le plus appropri\u00e9.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_image=\u00a0\u00bbhttps:\/\/standards.crto.on.ca\/wp-content\/uploads\/sites\/21\/2017\/09\/crto-s3-communications.jpg\u00a0\u00bb parallax=\u00a0\u00bbon\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bb et_pb_row_fullwidth\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bbrgba(255,255,255,0.3)\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_type=\u00a0\u00bbcircular\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(255,255,255,0.85) 41%|rgba(255,255,255,0.21) 82%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bbrgba(255,255,255,0.85)\u00a0\u00bb background_color_gradient_start_position=\u00a0\u00bb41%\u00a0\u00bb background_color_gradient_end=\u00a0\u00bbrgba(255,255,255,0.21)\u00a0\u00bb background_color_gradient_end_position=\u00a0\u00bb82%\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_css_main_element=\u00a0\u00bbpadding-top:130px;||padding-bottom:130px;\u00a0\u00bb make_fullwidth=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbPatient\/Client Expected Outcome\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|25%||25%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center\">R\u00e9sultats attendus pour le patient\/client<\/h2>\n<p style=\"text-align: center\">Les patients\/clients peuvent s&rsquo;attendre \u00e0 ce que les RT communiquent de fa\u00e7on claire et professionnelle lorsqu&rsquo;ils prodiguent des soins. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb animation_style=\u00a0\u00bbflip\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_toggle title=\u00a0\u00bbRESSOURCES CONNEXES\u00a0\u00bb admin_label=\u00a0\u00bbRESOURCES\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<ul>\n<li>Ordre des th\u00e9rapeutes respiratoires de l\u2019Ontario (2021). <em>Engagement envers l\u2019exercice moral.<\/em> Consultable au\u00a0: <span><a href=\"https:\/\/ethics.crto.on.ca\/fr\/\">https:\/\/ethics.crto.on.ca\/fr\/<\/a><\/span>.<\/li>\n<li><span> <\/span>Ordre des th\u00e9rapeutes respiratoires de l\u2019Ontario (2021). <em>Feuillet d\u2019information sur l\u2019utilisation des m\u00e9dias sociaux par les th\u00e9rapeutes respiratoires.<\/em> Consultable au\u00a0: <span><a href=\"https:\/\/www.crto.on.ca\/pdf\/fr\/FactSheets\/SocialMedia.FS-105_fr.pdf\">https:\/\/www.crto.on.ca\/pdf\/fr\/FactSheets\/SocialMedia.FS-105_fr.pdf<\/a><\/span>.<\/li>\n<li>Alliance nationale des organismes de r\u00e9glementation en th\u00e9rapie respiratoire (2016). <em>R\u00e9f\u00e9rentiel national des comp\u00e9tences pour les professions de la th\u00e9rapie respiratoire. Partie\u00a01 \u2013 Normes nationales pour l\u2019entr\u00e9e en pratique<\/em>. Consultable au\u00a0: <span><a href=\"https:\/\/nartrb.ca\/fr\/download\/1-iere-partie-rnc-entree-en-pratique-2016\/\">https:\/\/nartrb.ca\/fr\/download\/1-iere-partie-rnc-entree-en-pratique-2016\/<\/a><\/span>.<\/li>\n<li>Alliance nationale des organismes de r\u00e9glementation de la th\u00e9rapie respiratoire (2024). <em>R\u00e9f\u00e9rentiel national des comp\u00e9tences<\/em>. Consultable au\u00a0: <span><a href=\"https:\/\/nartrb.ca\/fr\/referentiel-national-des-competences-rnc\/\">https:\/\/nartrb.ca\/fr\/referentiel-national-des-competences-rnc\/<\/a><\/span>.<\/li>\n<li><em>Loi de 2004 sur la protection des renseignements personnels sur la sant\u00e9<\/em>, L.O.\u00a02004, chapitre\u00a03, annexe\u00a0A. Consultable au\u00a0: <a href=\"https:\/\/www.ontario.ca\/lois\/loi\/04p03\">https:\/\/www.ontario.ca\/lois\/loi\/04p03<\/a>.<\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbGLOSSAIRE\u00a0\u00bb admin_label=\u00a0\u00bbGLOSSARY\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>De fa\u00e7on appropri\u00e9e <\/strong>signifie conform\u00e9ment aux exigences morales, juridiques, techniques ou cliniques de la pratique de la profession.<\/p>\n<p><strong>Communiquer<\/strong> renvoie au \u00ab\u00a0processus permettant \u00e0 des personnels et \u00e0 des groupes d\u2019exprimer ou d\u2019\u00e9changer de l\u2019information, des id\u00e9es, des \u00e9motions ou des messages de fa\u00e7on verbale, non verbale, \u00e9crite ou visuelle\u00a0\u00bb<a href=\"#_ftn1\" name=\"_ftnref1\"><sup>[1]<\/sup><\/a>.<\/p>\n<p><strong>Comp\u00e9tent <\/strong>renvoie \u00e0 \u00ab\u00a0la capacit\u00e9 \u00e0 appliquer de fa\u00e7on concr\u00e8te et uniforme les connaissances, les comp\u00e9tences, les capacit\u00e9s et le jugement clinique et le professionnalisme n\u00e9cessaires pour prodiguer des soins s\u00fbrs, efficaces et \u00e9thiques aux patients\u00a0\u00bb<a href=\"#_ftn2\" name=\"_ftnref2\"><sup>[2]<\/sup><\/a>.<\/p>\n<p><strong>\u00c9quipe de soins de sant\u00e9 <\/strong>renvoie aux \u00ab\u00a0pairs, coll\u00e8gues et autres professionnels de la sant\u00e9 (r\u00e9glement\u00e9s et non r\u00e9glement\u00e9s)\u00a0\u00bb<a href=\"#_ftn3\" name=\"_ftnref3\"><sup>[3]<\/sup><\/a>.<\/p>\n<p><strong>Patient\/client<\/strong> renvoie aux personnes ayant besoin de soins ou de services et \u00e0 leur famille. Cette d\u00e9finition peut \u00e9galement comprendre le tuteur ou le mandataire sp\u00e9cial de la personne<a href=\"#_ftn4\" name=\"_ftnref4\"><sup>[4]<\/sup><\/a>.<\/p>\n<p><strong>Professionnalisme<\/strong> renvoie \u00ab\u00a0\u00e0 la conduite, aux comportements et aux attitudes attendus des personnes \u0153uvrant dans le domaine de la sant\u00e9 et qui sont essentiels au maintien d\u2019un lien de confiance entre les professionnels de la sant\u00e9 et les patients, \u00e0 la prestation de soins de qualit\u00e9 et \u00e0 la pr\u00e9servation de l\u2019int\u00e9grit\u00e9 de la profession\u00a0\u00bb<a href=\"#_ftn5\" name=\"_ftnref5\"><sup>[5]<\/sup><\/a>.<\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; background_color=\u00a0\u00bbrgba(156,195,214,0.11)\u00a0\u00bb custom_padding=\u00a0\u00bb25px|30px|30px|30px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbRelated Standards\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; header_font_size=\u00a0\u00bb45px\u00a0\u00bb custom_margin=\u00a0\u00bb||10px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><strong>Normes connexes<br \/>\n<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_divider show_divider=\u00a0\u00bboff\u00a0\u00bb disabled_on=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; custom_css_before=\u00a0\u00bbwidth: 130px; margin: auto;\u00a0\u00bb hide_on_mobile=\u00a0\u00bboff\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][et_pb_blurb url=\u00a0\u00bb\/standard-2&Prime; use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x24;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb26px\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; icon_font_size=\u00a0\u00bb26px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"\/standard-2\/?lang=fr\">S2. Collaboration\/collaboration interdisciplinaire<\/a>[\/et_pb_blurb][et_pb_blurb url=\u00a0\u00bb\/standard-7&Prime; use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x24;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb26px\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; max_width_tablet=\u00a0\u00bb50px\u00a0\u00bb icon_font_size=\u00a0\u00bb26px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"\/standard-7\/?lang=fr\">S7. Gestion de la documentation et de l&rsquo;information<\/a>[\/et_pb_blurb][et_pb_blurb url=\u00a0\u00bb\/standard-10&Prime; use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x24;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb26px\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; max_width_tablet=\u00a0\u00bb50px\u00a0\u00bb icon_font_size=\u00a0\u00bb26px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"\/standard-10\/?lang=fr\">S10. \u00c9valuation du patient\/client et proc\u00e9dures th\u00e9rapeutiques<\/a>[\/et_pb_blurb][et_pb_blurb url=\u00a0\u00bb\/standard-11&Prime; use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x24;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb26px\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; max_width_tablet=\u00a0\u00bb50px\u00a0\u00bb icon_font_size=\u00a0\u00bb26px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"\/standard-11\/?lang=fr\">S11. Vie priv\u00e9e\/confidentialit\u00e9<\/a>[\/et_pb_blurb][et_pb_blurb url=\u00a0\u00bb\/standard-12&Prime; use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x24;||divi||400&Prime; icon_color=\u00a0\u00bb#019bd7&Prime; icon_placement=\u00a0\u00bbleft\u00a0\u00bb image_icon_width=\u00a0\u00bb26px\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; max_width_tablet=\u00a0\u00bb50px\u00a0\u00bb icon_font_size=\u00a0\u00bb26px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"\/standard-12\/?lang=fr\">S12. Limites professionnelles\/relations th\u00e9rapeutiques et professionnelles<\/a>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb0px||2px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bb et_pb_row_fullwidth\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb max_width=\u00a0\u00bb100%\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb make_fullwidth=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_divider color=\u00a0\u00bb#019bd7&Prime; divider_weight=\u00a0\u00bb3&Prime; disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; height=\u00a0\u00bb0px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; inner_shadow=\u00a0\u00bbon\u00a0\u00bb module_id=\u00a0\u00bbfootnote\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_type=\u00a0\u00bbcircular\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#ffffff 53%|#ededed 100%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#ffffff\u00a0\u00bb background_color_gradient_start_position=\u00a0\u00bb53%\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#ededed\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb admin_label=\u00a0\u00bbFOOTNOTES\u00a0\u00bb module_id=\u00a0\u00bbfootnote\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; text_font_size=\u00a0\u00bb12&Prime; module_alignment=\u00a0\u00bbleft\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><strong>NOTE EN BAS DE PAGE<br \/>\n<\/strong><\/h4>\n<ol>\n<li>Adapt\u00e9 de Dictionary.com. (2017). <em>Dictionnaire en ligne<\/em>. Consultable au : <a href=\"http:\/\/www.dictionary.com\/browse\/communicated\">http:\/\/www.dictionary.com\/browse\/communicated<\/a><\/li>\n<li>Ordre des th\u00e9rapeutes respiratoires de l&rsquo;Ontario. (2010). <em>Engagement envers un exercice moral.<\/em> Consultable au : <a>http:\/\/www.crto.on.ca\/pdf\/fr\/Ethics_fr.pdf<\/a><\/li>\n<li>Ordre des th\u00e9rapeutes respiratoires de l&rsquo;Ontario. (2010). <em>Engagement envers un exercice moral.<\/em> Consultable au : <a href=\"http:\/\/www.crto.on.ca\/pdf\/fr\/Ethics_fr.pdf\">http:\/\/www.crto.on.ca\/pdf\/fr\/Ethics_fr.pdf<\/a><\/li>\n<li>Adapt\u00e9 de l&rsquo;Ordre des th\u00e9rapeutes respiratoires de l&rsquo;Ontario. (2010). <em>Engagement envers un exercice moral.<\/em> Consultable au : <a href=\"http:\/\/www.crto.on.ca\/pdf\/fr\/Ethics_fr.pdf\">http:\/\/www.crto.on.ca\/pdf\/fr\/Ethics_fr.pdf<\/a><\/li>\n<li>Adapt\u00e9 de l&rsquo;Ordre des th\u00e9rapeutes respiratoires de l&rsquo;Ontario. (2017). Conduct Counts! Consultable au : <a href=\"http:\/\/www.crto.on.ca\/pdf\/Conduct\/Conduct_Counts_02-2017.pdf\">http:\/\/www.crto.on.ca\/pdf\/Conduct\/Conduct_Counts_02-2017.pdf<\/a><\/li>\n<li>Merriam-Webster. (2016). <em>Dictionnaire en ligne<\/em>. Consultable au : <a href=\"http:\/\/www.merriam-webster.com\/dictionary\/timely\">http:\/\/www.merriam-webster.com\/dictionary\/timely<\/a><\/li>\n<\/ol>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NORME 3. Communication Les th\u00e9rapeutes respiratoires (TR) doivent utiliser des techniques de communication claires et efficaces afin de fournir des soins s\u00fbrs, comp\u00e9tents et, moraux au patient\/client.Exigences en mati\u00e8re de rendement TR :Communique l&rsquo;information pertinente de fa\u00e7on claire et pr\u00e9cise aux patients\/clients, aux membres de l&rsquo;\u00e9quipe de soins de sant\u00e9 et aux autres de fa\u00e7on [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-947","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Norme 3 - CRTO Standards of Practice<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Norme 3 - CRTO Standards of Practice\" \/>\n<meta property=\"og:description\" content=\"NORME 3. Communication Les th\u00e9rapeutes respiratoires (TR) doivent utiliser des techniques de communication claires et efficaces afin de fournir des soins s\u00fbrs, comp\u00e9tents et, moraux au patient\/client.Exigences en mati\u00e8re de rendement TR :Communique l&#039;information pertinente de fa\u00e7on claire et pr\u00e9cise aux patients\/clients, aux membres de l&#039;\u00e9quipe de soins de sant\u00e9 et aux autres de fa\u00e7on [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/\" \/>\n<meta property=\"og:site_name\" content=\"CRTO Standards of Practice\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-12T20:32:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/\",\"url\":\"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/\",\"name\":\"Norme 3 - CRTO Standards of Practice\",\"isPartOf\":{\"@id\":\"https:\/\/standards.crto.on.ca\/#website\"},\"datePublished\":\"2017-11-27T20:05:49+00:00\",\"dateModified\":\"2026-01-12T20:32:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/standards.crto.on.ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Norme 3\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/standards.crto.on.ca\/#website\",\"url\":\"https:\/\/standards.crto.on.ca\/\",\"name\":\"CRTO Standards of Practice\",\"description\":\"Standards of Practice\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/standards.crto.on.ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Norme 3 - CRTO Standards of Practice","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/standards.crto.on.ca\/fr\/standard-3-2\/","og_locale":"fr_FR","og_type":"article","og_title":"Norme 3 - CRTO Standards of Practice","og_description":"NORME 3. 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